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Introduction
Emotionally intelligent management embraces and
draws from numerous other branches of behavioral,
emotional and communications strategies to
develop more productive and successful leaders.
Understanding and raising your Emotional Intelligence
is essential to your success and leadership potential. In
this workshop, delegates learn how to:
- Develop the ability to sense, understand and
effectively apply emotions as a source of
leadership, communication and influence
- Gain insight into perception and its importance in
the workplace
- Understand how EQ influences the way people
respond to others and themselves
- Discover how to apply EQ in the workplace for
building teamwork and accountable leadership
Target Audience
This workshop is designed for:
- All managers, leaders & professionals who need to
have in-depth knowledge of human behaviors
- Anyone who is interested in developing themselves
to be a better leader and manager
- Individuals who desire to apply psychological
knowledge to result in management and
leadership strategies
- Individuals who wish to understand their emotions
and how this affects those around them and their
productiveness in the workplace
Workshop Objectives
Participants attending the workshop will:
- Develop interpersonal skills such as self-awareness,
which is the ability of an individual to recognize
and understand one’s moods, emotions and drives
as well as their impact on others.
- Cultivate empathy or the ability to understand the
emotional makeup of other people and skill in
responding according to their emotional reactions.
- Develop interpersonal skills which indicate the
individual’s proficiency in managing relationships
and building networks.
- Develop skills in responding to criticisms and
adversity.
- Gain leadership strategies for working with others
towards shared goals.
Workshop Description
The workshop will concentrate on the skills required
to lead teams effectively and manage the basket
of personalities normally found in diverse groups.
The ability to respond appropriately to feelings in
ourselves and others, apply critical decision-making
skills objectively, practice innovative teamwork and
encourage synergy between team members are vital
to building a successful organization.
Furthermore, on a personal level, participants will
learn how to improve their leadership skills to
motivate themselves and inspire others. Handle
stress the high EQ way and delegate tasks for mutual
enrichment.
Workshop Instructor – Dr. Leonard Yong
Dr. Leonard Yong (PhD; MEd; B.Sc; DAPA) is a Senior Euromatech Consultant.
He taught for more than 20 years in the University of Malaya before retiring
as Professor in the Dept of Educational Psychology & Counselling. Professor Yong
has extensive cross-cultural experience in consulting and research for agencies
and companies in the Middle East, Japan, Australia, and the Asian region. His
clients include Petronas, Maybank, Intel, Motorola, Malaysian Ministry of Health,
Malaysian Ministry of Women, Family & Community Development, Saudi Arabia
Government, Thai Reuters, Kuwait Petroleum Company and Oman PDO.
Professor Yong has gained international recognition for his work on the creativity
of Malaysians. He was awarded the 1992 Fulbright-ACLS/MACEE Award to
undertake research on the creativity of Americans.
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